TERMS & CONDITIONS (T&C)

For D2C Performance Marketing Services
Last Updated: 1/10/2025

These Terms & Conditions govern the use of marketing and advertising services offered by roasifymedia. By signing a proposal, agreement or starting work with us, the client (Brand, Company) agrees to these terms.

Scope of Services

We provide marketing services which may include:

• Performance Marketing (Meta, Google, etc.)
• Creative Strategy
• Funnel Setup & Tracking (Pixel, GA4, Events)
• Ad Account Management
• Reporting & Consulting
• Landing Page / Store Audit
• Campaign Scaling & Optimization

Any extra work outside the agreed scope will be considered add-on services with additional fees.

Payment Terms

• All payments must be made 100% in advance for monthly retainers unless agreed otherwise.
• Ad spend is always paid by the Client directly to the platform.
• Ads will only run when ad account billing is active.
• No refund is provided once the service begins.
• Late payments may result in a pause of services.

Minimum Contract Period

• Standard contract is for 3 months unless agreed otherwise.
• Early termination by the client does not qualify for refund.

Client Responsibilities

To begin and run campaigns smoothly, the client must provide:

• Product details, pricing, brand guidelines
• Access to ad accounts, website, CRM, and analytics
• Creative assets (images/videos) unless purchased separately
• Updated stock availability
• Accurate shipping, delivery, return & customer policies for ads

Any delay in providing information may delay the campaign timeline.

Agency Responsibilities

• Manage and optimize campaigns as per industry best practices
• Share weekly/monthly reports
• Follow agreed strategy and budget plan
• Maintain confidentiality of client data
• Conduct A/B testing for performance improvement

Results & Performance Disclaimer

Performance depends on many external factors like product-market fit, pricing, competition, seasonality, creative quality, website speed, delivery, and customer experience.

• We do not guarantee a specific ROAS, sales number or revenue target.
• Marketing is an optimization process; results may vary.

Ownership of Assets

• Ad account, pixel data, campaign insights belong to the client.
• Creatives made by the agency remain with the client after payment.
• Strategies, frameworks, and internal processes belong to the agency.

Confidentiality

Both parties agree not to share any business-related data, strategies, or account details with third parties without written permission.

Termination

• Either party may terminate with 30 days written notice.
• Outstanding dues must be cleared before termination.

Limitation of Liability

The agency is not responsible for:

• Platform bans
• Account suspensions
• Tracking issues caused by third-party tools
• Delays caused by the client
• Website, operational or delivery issues affecting campaign performance

Governing Law

These terms are governed by Indian laws.
Any disputes will fall under the jurisdiction of the courts in Delhi.